Terms of Service

Your account

Authentication is handled by Clerk. You're responsible for keeping your login secure and for activity under your account. You must be at least 13 years old to create an account. If you are under 18 (or the age of majority where you live), you may only use the Service with the consent and involvement of a parent or legal guardian, who agrees to these terms on your behalf and is responsible for your use of the Service. If you set up an account for someone under 18 — for example, a coach or parent creating one for a young athlete — you confirm you have the authority and their parent's or guardian's consent to do so. We don't knowingly allow children under 13 to create accounts or provide personal information without verifiable parental consent.

Your footage and labels

You keep ownership of the videos, segments, and labels you upload ("Your Content"). You grant RollLab a licence to store, process, and display Your Content to operate and improve the Service — for example generating thumbnails, playing back clips, building your analytics, and developing and improving our features over time.

Only upload footage you filmed or have permission to use. You're responsible for Your Content, and you agree to indemnify RollLab against claims arising from it.

Coach plans

Athlete accounts are free. Coach features are part of the RollLab Coach plan, billed monthly per athlete in your team through our payment provider, Stripe. Your invoice adjusts as you add or remove athletes, and prices are shown before you subscribe. Introductory offers apply once per coach, and we may change prices with reasonable notice.

You can cancel any time from Settings → Billing — you keep coach features until the end of the period you've paid for. Ending a plan pauses coach features only; it never affects an athlete's access to their own account and footage.

Acceptable use

Don't use the Service to break the law, infringe others' rights, upload malware, or attempt to disrupt or reverse-engineer the platform.

If you believe content on RollLab infringes your rights, email us at legal@rolllab.io — we'll review it, remove infringing content, and may suspend repeat infringers.

Availability and disclaimer

The Service is provided "as is". We don't guarantee uptime or that features won't change, and to the extent permitted by law we're not liable for indirect or consequential loss. Keep your own backups of important footage.

Ending your account

You can stop using the Service any time, and delete your account and its data directly in the app, in Account → General → Delete account. You can also close your account by emailing us at legal@rolllab.io. You can download your footage from your library at any time. We may suspend or close accounts that breach these terms.

Governing law

These terms are governed by the laws of New South Wales, Australia, and any disputes will be handled by the courts there.

Changes

We may update these terms from time to time as the product evolves. It's your responsibility to review them regularly — the date above shows when they last changed, and continuing to use the Service means you accept the current terms.

Contact

Questions? Email legal@rolllab.io.